News
Montera Successfully Rolls-Out Sales Force Automation to Quebecor World Inc.
North America Rollout Without A Glitch...
Montera Corporation, a leading provider of Customer Relationship Management services,
today announced the successful implementation of the Onyx CRM System for North America
at Quebecor World Inc. (QWI), a global leader in providing innovative and superior-value
printed products and services. Montera was responsible to help guide QWI’s Management
in implementing Sales Processes and configuring the CRM tool.
"We are delighted to have Quebecor World as a new client and pleased that they have
chosen us for this significant System Integration contract," said Chuck Emond, EVP
Sales and Customer Service of Montera. "Having Quebecor, a world-class organization,
as our customer shows Montera’s capability to service large international companies.
"
Montera’s Customer Relationship Management Services enhance the ability to deliver
and maintain customer-centric business applications such as the Onyx suite of CRM
applications. Montera provide Quebecor World with and CRM experience and guidance
in their implementation of their CRM - Sales Force Automation rollout. The system
provides QWI with Sales Opportunity Management, Pipeline Management, Quote Management
and Executive Sales Reporting.
"We recognize the benefits of working with Montera and their Onyx specific consulting
experience and CRM knowledge," said Joe Pannunzio, Vice President IT of QWI. "We
view this relationship with Montera as a long term partnership to help my organization
deliver system solutions to QWI."
About Montera
Montera Corporation is a leading provider of Professional Services that allow clients
to optimize the performance and efficiencies of mission-critical applications. Montera's
guidance and expertise includes management, development, support and enhancement
services for all enterprise applications. Through Montera's outsourcing model, customers
achieve greater efficiencies, cost-savings, increased reliability and performance,
and effectively maximize their investment in IT. From its head office in Ottawa,
Ontario, Montera serves a growing list of clients in Canada, the United States,
Europe and Asia. www.monteracorp.com
About Quebecor World
Quebecor World Inc. (NYSE:IQW, TSX:IQW) is a world leader in providing high-value,
complete print solutions to leading publishers, retailers, catalogers and other
businesses with marketing and advertising activities. It is a market leader in most
of its major product categories which include magazines, inserts and circulars,
books, catalogs, direct mail, directories, digital pre-media, logistics, mail list
technologies and other value added services. Quebecor World has approximately 29,000
employees working in more than 120 printing and related facilities in the United
States, Canada, Argentina, Austria, Belgium, Brazil, Chile, Colombia, Finland, France,
India, Mexico, Peru, Spain, Sweden, Switzerland and the United Kingdom.
www.quebecorworld.com
Information Contact
Charles (Chuck) Emond
EVP Sales and Customer Service
Montera Corporation
Chuck@Montera.ca
613.599.5445 ext: 204