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Montera's Clients
Montera is proud to have provided valuable services and solutions to many of the leaders in the public and private sector. Delivering exceptional levels of service to our clients is the heart and soul of our organization. Our success in providing value to our customers is a validation of our unwavering commitment to outstanding service delivery, guidance and direction.
Canadian Diabetes Association - CDA is a charitable organization that has grown to include a presence in more than 150 communities across Canada.
CDA has been a customer of Onyx for more than 6 years. CDA needed expertise to extend their CRM to Canadians affected by Diabetes through the internet. Montera was key in the implementation of CDA's Customer Portal that allows Fund Development and on-going membership management.
Cognos Corporation - Cognos is the world leader in business intelligence (BI) and performance planning software for the enterprise.
Cognos has been one of Montera's best customers. Montera has been providing Application Management services to Cognos for the past 3 years. From End-User support and IT/IS support to application customizations and application upgrade services. These services have been provided on a 24X7 basis for Cognos end-users around the world.
Corel Corporation - Corel is a leading global packaged software company with an estimated installed base of over 20 million users.
Corel Corporation needed Strategic CRM consulting to perform an audit of their use of technology to better manage their customer base. Mr. Emond was hired to perform a CRM review that assessed Corel's B2B, B2C and B2P2B business models. Following the review, Corel hired Montera to perform Onyx custom requirements. Corel has been an Onyx customer for more than 10 years and is one of the companies with largest customer base using Onyx.
Loto Québec - Responsible for the management and exploitation of Lottery and Gaming products within the Province of Quebec.
Loto Québec needed to have a strategic CRM blueprint developed for their specific needs and hired Montera to assess and recommend a lottery specific approach to Customer Relationship Management.
Montera Corporation - Montera is a leading Application Management provider.
Montera is not only a Partner of Onyx but also uses Onyx to manage Sales, Marketing, Service and Support of their services. Montera truly believes that "you can only understand your customers if you have walked in their shoes".
Videotron Ltée - is an integrated communications company engaged in cable television, interactive multimedia development, Internet access services and residential telephone services.
VL had been a customer of Onyx for more than 5 years and needed help to upgrade their Onyx system over 4 version levels migrating from a Client-Server to web-based technology architecture. Montera was there to provide the experience required to perform such a migration. Since then VL has enjoyed the on-going application support of Montera's professional's staff.
Quebecor World Inc. - is one of the largest commercial printing companies in the world.
QWI came to Montera when they were looking to invest into a CRM system. Montera's Onyx experience and its CRM expertise made it attractive to QWI's Chief Officers. QWI engaged Montera's services to implement Onyx state of the art technology to streamline and improve their Sales Force automation and performance. This is achieved by combining onyx CRM technology with Cognos Business Intelligence performance management reporting.
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